Management of claims

If the product or service of Credo Bank fails to satisfy your expectations or causes your resentment, the action will be positioned as a claim.

You can express your claim here:

• Via call centre to the number: 0322 42 42 42
• Via e-mail: complaints@credo.ge 
• Via filling up the contact form on this page
• Via standard written form. The written form is available in every Credo Bank's service centres
• Via official Facebook page: credo bank / კრედო ბანკი

After expressing your claim, no later than 30 days, you will be informed about the decision regarding the claim.